You can only see and hear the instructor. Equipment may be used, but our instructors will make sure there are plenty of options for those who do not have equipment available to them.Please be advised that this email will not be monitored on weekends, so it may take a few days to receive a response. Please call 311 to cancel a class or email.Please go to to register for a zoom account. Everyone must create an account on to register. I have or had a City of Edmonton Recreation and Leisure Center Membership, do I still require an account on Movelearnplay?.Virtual monthly pass is no longer available for purchase but those that were purchased prior to Januwill still be valid until the expiry date. Virtual classes are included with Benefits Plus membership.What if I have a City of Edmonton Recreation Centre membership?.Yes, registration is available through both, a facility information desk and 311.What if I do not receive my zoom link and my class starts in an hour?.You should receive your zoom link up to 1 hour before the start of your class.How early should I expect my zoom link?.For more information please read the City Arts Centre Cancellation Policy. Due to the nature of its programming, any withdrawals/transfers from City Arts Centre Programs within 72 hours of the start date will forfeit the entire registration fee.However, a $10 administration fee will be applied if you withdraw within 15 days of the start date. Yes, you will be eligible for a refund if you withdraw your registration more than 15 days in advance of the start date.Can I withdraw from a program and receive a refund?.You can cancel your membership by contacting our front desk or emailing.I want to cancel my membership, what do I need to do?.Contact our front desk or to use a vacation hold. Two-time membership hold for 30 days (up to 60 days over duration of memberships) is available for Benefits Plus and Value memberships.I want to keep my membership on hold, what do I need to do?.Our Admissions and Customer Service team are happy to assist. How can I contact someone about my account? Please place this request with our Admissions and Customer Service team at.How do I deactivate my customer account?.The City follows strict cash handling policy and does not store your credit card information on file.Is my credit card information kept on file?.To remove children from your account, please place this request with our Admissions and Customer Service team at. You can add children under the Families and Groups option found within the left navigation. Once you log in, you will automatically be brought to your Account Preferences.How do I add (or remove) children to my account?.This process is automated and takes just a few minutes.How long does it take to set up a account?. ![]() You'll then shortly receive an email confirming your request and enabling you to reset your password.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |